Testimonials

Home Watch at its Best

We have used When and How Concierge Services since July 2017 and would absolutely recommend Wendy and Howard! My husband and I are relocating from Long Island and just to have “peace of mind” since we’re not living there yet is very comforting. They keep in touch and answer any concerns along with sending us email reports upon each visit. With Hurricane Irma recently they took care of our shutters and keeping us informed! You will not regret hiring their services!

Valerie & Dom
Venice, FL

Hurricane Protection – Top Notch

Just wanted to let you know that we think Wendy and Howard are a top notch operation. We really appreciate their willingness to do a visual the day after Hurricane Irma hit Venice and for the updates in the emails that were sent out. My husband, who is not impressed by much, was extremely impressed. Thank you so much and we will definitely  use  Wendy and Howard when we go away and highly recommend them to our friends.

Patrice & Herb
Venice, FL

Home Watch from the Best

When we bought our condo in Venice we needed someone to look after it for the 6 month period we are away.  I called many companies but had the best feeling about Howard and Wendy.  I wasn’t wrong. They care about your place as if they own it.  They are so reliable and professional and every visit we get a detailed report with pictures.  Compared to other companies they are very reasonably priced. They are approachable and respond to emails or phone calls right away.  We have been using them for 5 years now.  Every year when we leave Florida they come over for a visit to review our needs.  It is like visiting with good friends. I honestly don’t know what we would do without them.  Nothing is too much trouble for them. I urge you to get in touch with these wonderful people for any of your needs.  They will take care of any situation and you won’t be disappointed.

Donna & Howard
Venice, FL
Ontario, Canada

Peace of Mind

My wife and I were discussing how fortunate we are that our realtor recommended your service to us.  You certainly deserve you well earned reputation.  We like your report and pictures every two weeks and it gives us peace of mind knowing our unit is well looked after and we have someone to call if we have questions or concerns.

E&L
Venice, FL

Project Management and More

We have used the varied services of When and How over the past 3 years and have found Wendy and Howard Parkin to be professional, trustworthy, highly competent and personable. We feel totally secure relying on Wen and How to watch our home and manage, in our absence, any unforeseen situations that might arise. They have supervised construction projects and interfaced with contractors reporting any concerns about quality of work. They thoroughly check our home and send pictures and a checklist providing a personal touch that is comforting to a homeowner.
We can feel confident and secure knowing Wendy and Howard are on the job!  As a bonus, they are lovely people and animal lovers.

P&J
Venice, FL

Service You Can Trust

Absolute confidence and trust. They do what they say they will do, when they say they will do it, plain and simple.

Dallas C.
Venice, FL

Customer Dedication

Wendy and Howard of When and How are very dedicated to their customer’s happiness. I’d recommend them to anyone looking for accredited home watch services!

Shana T.
Venice, FL

Going the Extra Mile

These people are incredible. Going the extra mile is their normal practice and you can’t find a more safe and secure feeling when entrusting your property and pets too When & How Concierge Services.

Lucky G.
Venice, FL

Home Watch

We have indeed utilized How and Wendy’s services. They are terrific. We are away from our house in Florida for extended times, unfortunately,  and they look after the house. They do a fantastic job and are excellent in spotting potential troubles before they happen and being responsive to any concerns we have. In addition, if there is a problem, they have a contact list for service professionals in all possible areas. We used their recommended plumber and some others and they were great and prices were reasonable. In short, as you can tell, Marsha and I would recommend them highly.

George D.
Venice, FL


Awesome Dog/House Sitters

We were so happy to find a service to take care of our dog while we took a quick trip to Disney for a couple of days! Here’s some background. We have been new to the area since November 2016 and have a dog that we were worried about having to board. This company will come in and stay at your home overnight, or, like we chose they came in three times a day and let our dog out and played with him and sent pictures so we knew that everything was OK. Great people and awesome service! Wendy and Howard of “When & How Concierge Service” in Venice is a no brainer!

Amber B.
Venice, FL


Errands and Senior care

I see that my father is using your services. Thank you! I have to admit, I did not think he was willing by the way he acted. I think he thought it was my duty to do whatever he wanted whenever he wanted. I am so happy to find out that he is calling on you. I am sure he enjoys the special attention that you can give him. I mentioned that to let you know your services are more important than you might realize. In fact, I began to think today about how your services are far more appropriate a solution to my dad’s needs than for me to try to help him as often as he would like.

DP
Venice, FL


Finding Help

I found myself in the position that my calendar was overfilled; and I needed a baby sitter, yet I did not have time available to find and interview providers. I reached out to When & How Concierge Services to assist me with this task, and within a week they not only had someone lined up for me, but a company that is able to provide qualified people I can trust to care for my children.  Finding the help I needed was a task that had been sitting in the back of my mind for a long time, I only wish that I had met Wendy & Howard sooner!

Kati


Home Watch

We recently traveled for several weeks and needed a home watch service to handle a few chores and to keep an eye on our house in our absence.    We chose When and How Concierge Services to perform the task.  We were very pleased with the job they did and would choose them again.  We received regular text updates to assure us that all was well at home and that jobs needing to be done had been timely completed.   Receiving these updates helped to put our minds at ease.

Choosing a home watch service that you can trust is not an easy decision.  We highly recommend When and How Concierge.

Relax; they’ll take care of it.

Steve and Kathi 
Venice, FL


House Sitting with Pet

Mardi and I would like to thank you for taking such good care of our house and especially our dog, Sam. It was certainly comforting to know we had such professional / responsible folks looking out for our dog. We especially appreciated the daily photos and update. You made our trip.

We would certainly recommend you to anyone looking for someone professional and responsible to “take care of it”.

Please feel free to provide our contact information to anyone you deem appropriate.

Morgan and Mardi
Venice, FL