Testimonials

We like your confident approach to helping us

We appreciate your help today and like your objective and confident approach to helping us identify a solution to issues that fit our needs!

Thanks!
Karen M.

We Appreciate the Excellence We See

I want you to know how much we appreciate the excellence we see in everything you do. Please do not hesitate to reach out to Paulette or me if you ever need a strong recommendation.

Best Wishes, 
Brad

So Calming to have Someone Available

It was so calming to have someone available, to check out any problem. Hard not to worry when so far away.  Everything went well, until the Palm Rats found my attic.  You went beyond what you had to do, as you knew I was very upset.  Lost track of all the times you went to the house to meet exterminator.  Can never Thank You enough.  Will always recommend you highly.

Hugs,
Peggy K.

Great Service

Thank you so much for the great service over the summer.  It certainly is peace of mind knowing things are okay and having the tropical storm updates from someone right in the community.

Sheila P.

 

You Give Us Peace of Mind

You guys do a great job and you are very professional!! Boy do you give us peace of mind!!! Many of our neighbors pay $10 a month to have somebody “watch” their property but you get what you pay for. Thanks Wendy and Howard!! Best of luck with your expansion. We knew it would be coming!!!!
Best,
Joni and Chuck

Best Thing That Has Happened  To Us Snowbirds

It certainly gives up peace of mind that you are there taking care of business…you are the best thing that has happened to us snowbirds!!!  So glad we contracted with you, Wendy and your entire team!!!  Kudos!!!
Erika
Venice, FL

Home Watch at its Best

We have used When and How Concierge Services since July 2017 and would absolutely recommend When and How! My husband and I are relocating from Long Island and just to have “peace of mind” since we’re not living there yet is very comforting. They keep in touch and answer any concerns along with sending us email reports upon each visit. With Hurricane Irma recently they took care of keeping us informed! You will not regret hiring their services!

Valerie & Dom
Venice, FL

 Top Notch Protection

Just wanted to let you know that we think When and How are a top notch operation. We really appreciate their willingness to do a visual the day after Hurricane Irma hit Venice and for the updates in the emails that were sent out. My husband, who is not impressed by much, was extremely impressed. Thank you so much and we will definitely  use  When and How when we go away and highly recommend them to our friends.

Patrice & Herb
Venice, FL

Home Watch from the Best

When we bought our condo in Venice we needed someone to look after it for the 6 month period we are away.  I called many companies but had the best feeling about When and How.  I wasn’t wrong. They care about your place as if they own it.  They are so reliable and professional and every visit we get a detailed report with pictures.  Compared to other companies they are very reasonably priced. They are approachable and respond to emails or phone calls right away.  We have been using them for 5 years now.  Every year when we leave Florida they come over for a visit to review our needs.  It is like visiting with good friends. I honestly don’t know what we would do without them.  Nothing is too much trouble for them. I urge you to get in touch with these wonderful people for any of your needs.  They will take care of any situation and you won’t be disappointed.

Donna & Howard
Venice, FL
Ontario, Canada

Peace of Mind

My wife and I were discussing how fortunate we are that our realtor recommended your service to us.  You certainly deserve you well earned reputation.  We like your report and pictures every two weeks and it gives us peace of mind knowing our unit is well looked after and we have someone to call if we have questions or concerns.

E&L
Venice, FL

Project Management and More

We have used the varied services of When and How over the past 3 years and have found When and How to be professional, trustworthy, highly competent and personable. We feel totally secure relying on When and How to watch our home and manage, in our absence, any unforeseen situations that might arise. They have supervised construction projects and interfaced with contractors reporting any concerns about quality of work. They thoroughly check our home and send pictures and a checklist providing a personal touch that is comforting to a homeowner.
We can feel confident and secure knowing Wendy and Howard are on the job!  As a bonus, they are lovely people and animal lovers.

P&J
Venice, FL

Service You Can Trust

Absolute confidence and trust. They do what they say they will do, when they say they will do it, plain and simple.

Dallas C.
Venice, FL

Customer Dedication

Wendy and Howard of When and How are very dedicated to their customer’s happiness. I’d recommend them to anyone looking for accredited home watch services!

Shana T.
Venice, FL

Going the Extra Mile

These people are incredible. Going the extra mile is their normal practice and you can’t find a more safe and secure feeling when entrusting your property and pets too When & How Concierge Services.

Lucky G.
Venice, FL

Home Watch

We have indeed utilized How and Wendy’s services. They are terrific. We are away from our house in Florida for extended times, unfortunately,  and they look after the house. They do a fantastic job and are excellent in spotting potential troubles before they happen and being responsive to any concerns we have. In addition, if there is a problem, they have a contact list for service professionals in all possible areas. We used their recommended plumber and some others and they were great and prices were reasonable. In short, as you can tell, Marsha and I would recommend them highly.

George D.
Venice, FL