Our Story

We are so happy and delighted about the opportunity to presume ownership of When and How Concierge Services.  We have come to appreciate the time, care, and dedication that Howard and Wendy have put into their business over the past ten plus years. The positive comments from clients and the community businesses is a real attestation to Howard and Wendy and their entire staff! When our family first moved to Naples, Florida in 2007, we learned and gained familiarity with the home watch business model. When we crossed paths with the opportunity of ‘When and ‘How’ we knew this was the next direction for our family.

When and How Home WatchWe would like to start by introducing you all to our family.  Dee Dee is the new owner and manager of When and How.  Erik, Dee Dee’s husband, is the financial officer of the company, and their youngest of three children, Amelia will be working alongside both of us learning all facets of the business. Erik and Dee Dee ZimmerDee Dee has years of experience in property management, home remodeling,  process planning, and program management.  Erik currently also works for the Economic Development Corporation of Sarasota County, he offers years of expertise in Government and corporate management and financial planning.  Currently, Amelia is working on her real estate license, she has experience as an Administrative Assistant for the University of New Mexico and has worked in merchandising and customer service for Walt Disney World.  We currently reside in Wellen Park and anticipate seeing many of you in the community at functions and local establishments.

As we reflect on meeting the current employees we are so delighted to gain such a great team and a wonderful portfolio of clients.

Continue to keep an eye out for announcements and updates through our Blog and Constant Contact emails.

Thank you for taking the time to review our information, we so very much look forward to hearing from you. Our mission is to provide premier home watch services to home owners who spend extended periods of time away from their Florida homes and condominiums. We provide care, security and peace of mind for your valuable assets.

When & How Concierge Services has met the highest standards in the industry, is a leader in its field and is accredited by the National Home Watch Association.
Our home watch services are designed to protect your home’s value and longevity. Home Watch is a visual inspection of a home or property, looking for obvious issues.
We offer a wide variety of services to meet your needs.

 

Our History

Wendy Kreiss-Parkin and Howard Parkin ‘When and How’ started this service in 2013 as an opportunity to help their friends and neighbors who had busy travel schedules. Over time, they grew predominantly in the Home Watch, Pet Care, Home Concierge and Private Car Transportation services. No job was too small and their mantra of delivering great customer service helped further propel When and How.

When and How Concierge

They learned to navigate through the busy seasons, hurricanes, and any challenge thrown their way. They made fabulous connections with local vendors and always found solutions for their clients. Wendy demonstrated great flare for the business and her ability to attract new clients. Howard has thoroughly enjoyed driving clients to the surrounding airports and furthering the communications and personal touch.

When and HowWe are grateful to have crossed paths with Wendy and Howard and appreciate the generosity of the clients as we have transitioned the business in the fall of 2023.

 

 

Contact Us Now!

Call: 941-525-2947

Home Watch Accredited – Bonded – Insured
The owner of this website has made a committment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.