Our Story

wendy-howardWendy Kreiss-Parkin (the “When” – or “Wen”) is uniquely qualified to provide personal concierge services. She was a licensed massage therapist (NJ) and comfortable with catering to people’s unique needs.  Her clients described her as compassionate, intuitive, and able to correct problems they didn’t even know they had! Prior to this profession, Wendy was a corporate Training and Development Officer, where she had to accurately identify needs, then design and deliver solutions to meet them.  Wendy has been actively involved in business networking groups where she has met many trades people and service providers and has built a network of professionals whom she trusts to provide great service to her clients.  Wendy graduated with a B.S. from the University of Michigan, and in her spare time enjoys bicycling, swimming, cooking, reading, writing, playing with her pets, and attending concerts and plays.

Howard Parkin (the “How”) brings a wealth of experience to When and How Concierge Services. He has over 40 years experience in retail sales and management, banking, real estate, mortgages, construction, and kitchen and bath design and remodeling. His expertise helps in clearly identifying the crux of a problem, negotiating with service providers, and ensuring equitable contracts are drawn in the best interest of his clients. He is skilled in Quickbooks, Microsoft Office, and CAD programs and is very comfortable helping people solve common computer problems. People who know Howard describe him as a deeply compassionate person who has volunteered his time to care for and assist people with terminal illnesses. Howard graduated with a B.S. from Penn State University, and in his spare time, enjoys bicycling, golfing, cooking, skiing, taking his dog to the beach, and attending concerts and plays.

“Wen” and “How” met in New Jersey through a mutual friend.  Wendy says that her first date with Howard was the best first date of her life! Then one weekend, after close to two years of dating, Howard popped the question, but only after Wendy planned what she thought was Howard’s birthday weekend. Slick move, huh?

Wendy is blessed with a daughter Erin (from her first marraige) and son-in-law Geoff who live in Pittsburgh, PA. They were married at the Marie Selby Gardens in Sarasota in May of 2014!  Planning their wedding was fun, and has provided them with access to amazing people who support special family events.

Wendy and Howard have a Dog named Destiny and a cat named Missy whom they love and enjoy immensely.

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